Business and Personal Travel
Business Travel with International SOS
You have access to the International SOS program for business-related international travel or living abroad. This program is available to assist you 24/7 anywhere in the world. Services include:
- Emergency or routine medical advice or assistance
- Daily email updates on travel security developments
- Medical or security evacuation
- Lost document advice or assistance
- Translation and interpreter services
Emergency Travel Assistance (Medi-Passport)*
CF Industries partners with Sun Life and Global Excel Management (GEM) to provide you with extra protection during personal travel. Your Travel Benefit covers you and your eligible family members for all the services and supplies eligible under your Group Benefits Plan while traveling outside of the province where you reside.
During your trip, Global Excel Management (GEM) can assist by :
- Referring you to physicians, pharmacists and medical facilities
- Confirming your coverage and benefits
- Facilitating payments to a hospital or medical provider, whenever possible
- Monitoring the medical situation if you are hospitalized
In an emergency, Global Excel Management (GEM) can assist with :
- All services and supplies while in hospital
- Outpatient and physician’s services
- Ground ambulance service to nearest hospital
- Transportation to your permanent province for medical treatment, as applicable
- Hotel accommodation and meals if you have been released from the hospital but Global Excel Management (GEM) has not yet determined you are able to travel
Medi-Passport Services**
With Medi-Passport, you are also covered for additional support services such as:
- Hotel accommodations and meals, if your return trip is delayed by a medical emergency involving a covered family member traveling with you
- Replacement transportation tickets, if you lose the use of your return ticket due to an emergency
- Return home of unattended dependent children, if you are hospitalized, and more
For additional details, click here for more information on your Travel Benefit and Medi-Passport.
* Services are available provided you are eligible for provincial coverage, and you and your dependents are enrolled in either Health Care Option. Before travelling, you’ll want to know the level of coverage you have for a medical emergency, and any conditions and limits that apply. Please make sure you review your coverage in detail on mysunlife.ca.
** May be subject to limits or maximums